Outage in FrankieOne
Elevated API Errors - NZ DIA
Major
August 23, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
We are currently observing intermittent outages impacting services with the NZ DIA. Our engineering team has reviewed and confirmed this aligns with maintenance activity noted on the vendor’s status page.
Impact: Some verification checks may fail or timeout during this period.
Next Steps: We have reached out to the vendor for further details on the start time and expected completion of maintenance. We will continue to monitor and provide updates as they become available.
Components affected
FrankieOne ID DocumentsLatest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 08/23/2025 02:35AM
We are currently observing intermittent outages impacting services with the NZ DIA. Our engineering team has reviewed and confirmed this aligns with maintenance activity noted on the vendor’s status page.
Impact: Some verification checks may fail or timeout during this period.
Next Steps: We have reached out to the vendor for further details on the start time and expected completion of maintenance. We will continue to monitor and provide updates as they become available.
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