Outage in FrankieOne
Elevated API Errors - Business Look Up and Credit Reports
Resolved MajorIncident Report
We have been advised that the ABR is currently experiencing intermittent errors. This may impact credit reports and searches.
As this is a vendor-side issue, we are monitoring the situation closely and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 10/01/2025 06:22AM
The intermittent errors impacting credit reports and searches due to issues on the ABR side have now been resolved as of 16:18.
All services are operating normally.
INVESTIGATING
about 1 month ago - at 10/01/2025 03:15AM
We have been advised that the ABR is currently experiencing intermittent errors. This may impact credit reports and searches.
As this is a vendor-side issue, we are monitoring the situation closely and will provide updates as they become available.
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