Outage in Freckle

Multi-site outage

Resolved Major
March 14, 2022 - Started over 3 years ago - Lasted 15 days
Official incident page

Incident Report

At approximately 3:26 ET, our primary database experienced a crash and recovery. The database is back online and downstream services are recovering, but we are still investigating the cause.
Components affected
Freckle Student Freckle Teacher Freckle School

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 03/14/2022 07:47PM

At approximately 3:26 ET, our primary database experienced a crash and recovery. The database is back online and downstream services are recovering, but we are still investigating the cause.

Latest Freckle outages

Degraded performance on our API - about 1 month ago
Increased Error Rate and Load Times - about 2 months ago
Unalble to Login Into Classroom - about 1 year ago
Users logged out and unable to log in - over 1 year ago
Increased Error Rate - over 1 year ago

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