Outage in FreeClimb

Tmobile SMS delays

Resolved Minor

June 05, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

FreeClimb has been notified of a delay in processing and delivery of SMS messages sent to T-Mobile, starting at 12:26 PM EST. More updates will be provided as they become available.

Components affected

FreeClimb Inbound SMS (Toll-free) FreeClimb Inbound SMS (Long Code) FreeClimb Outbound SMS (Toll-free) FreeClimb Outbound SMS (Long Code)

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 06/05/2024 07:48PM

The issue has been reported to be resolved, all traffic is flowing as expected. Official start and end times are from 10:55 AM EST to 01:19 PM EST.

MONITORING about 2 years ago - at 06/05/2024 07:04PM

We are observing recovery in MMS and SMS delivery delays when sending toll-free messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 2 years ago - at 06/05/2024 07:04PM

We are observing recovery in SMS delivery delays when sending messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 2 years ago - at 06/05/2024 05:45PM

FreeClimb has been notified of a delay in processing and delivery of SMS messages sent to T-Mobile, starting at 12:26 PM EST. More updates will be provided as they become available.

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