Outage in FreedomPay

Alert: Elavon Transaction Processing Issues

Resolved Minor
March 03, 2025 - Started 2 months ago - Lasted 33 minutes
Official incident page

Need to monitor FreedomPay outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including FreedomPay, and never miss an outage again.
Start Free Trial

Outage Details

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Elavon, TSYS and Heartland. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/03/2025 06:42AM

Transaction processing has returned to normal and all issues have been resolved.  For questions or comments, please contact your Elavon relationship manager.

INVESTIGATING 2 months ago - at 03/03/2025 06:18AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 03/03/2025 06:12AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 03/03/2025 06:10AM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Elavon, TSYS and Heartland. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook