Outage in FreedomPay

Alert: RedSys Transaction Processing Issues

Resolved Minor
March 24, 2025 - Started about 1 month ago - Lasted 16 minutes
Official incident page

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Outage Details

FreedomPay is currently investigating reports of transaction processing latency and timeouts with RedSys. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay RedSys
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/24/2025 11:53PM

Transaction processing has returned to normal and all issues have been resolved.  For questions or comments, please contact your RedSys relationship manager.

INVESTIGATING about 1 month ago - at 03/24/2025 11:52PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/24/2025 11:40PM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with RedSys. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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