Outage in FreedomPay

Alert: Fiserv (Nashville) Transaction Processing Issues

Resolved Minor
May 03, 2025 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay First Data
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 05/03/2025 09:51PM

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Fiserv Nashville - US (Omnichannel) relationship manager.

INVESTIGATING about 17 hours ago - at 05/03/2025 06:32PM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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