Outage in FreedomPay

Alert: Fiserv (Nashville) Transaction Processing Issues

Resolved Minor
May 04, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay First Data
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/04/2025 08:27PM

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Fiserv Nashville - US (Omnichannel) relationship manager.

INVESTIGATING 3 days ago - at 05/04/2025 07:28PM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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