Outage in FreedomPay

Alert: Fiserv Nashville - US Processing Issues

Resolved Minor
June 14, 2025 - Started about 13 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Fiserv Nashville - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay First Data
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 06/14/2025 04:30PM

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Fiserv Nashville - US relationship manager.

MONITORING about 13 hours ago - at 06/14/2025 03:52PM

FreedomPay is in contact with Fiserv Nashville - US and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

INVESTIGATING about 13 hours ago - at 06/14/2025 03:09PM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Fiserv Nashville - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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