Outage in FreedomPay

Alert: Fiserv Nashville - US Processing Issues

Resolved Minor
October 12, 2025 - Started 25 days ago - Lasted 18 minutes
Official incident page

Incident Report

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Fiserv Nashville - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay First Data

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/12/2025 06:16AM

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Fiserv Nashville - US relationship manager.

INVESTIGATING 25 days ago - at 10/12/2025 06:01AM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Fiserv Nashville - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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