Outage in FreedomPay

Alert: Hosted Payment Link Processing Issues

Resolved Minor
October 21, 2025 - Started 15 days ago - Lasted 12 minutes
Official incident page

Incident Report

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Hosted Payment Link. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/21/2025 09:32AM

Transaction processing has returned to normal and all issues have been resolved.

INVESTIGATING 15 days ago - at 10/21/2025 09:21AM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Hosted Payment Link. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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