Outage in FreedomPay
Alert: Global Payments Heartland - US Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay experienced transaction processing latency and timeouts with Global Payments Heartland - US, affecting the Heartland payment processing component. The incident lasted 22 minutes before transaction processing returned to normal and all issues were resolved.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay HeartlandTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/21/2026 12:39AM
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.
INVESTIGATING
about 2 months ago - at 03/21/2026 12:17AM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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