Outage in FreedomPay
Alert: Redsys - Europe Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay experienced transaction processing latency and timeouts with Redsys - Europe, affecting the RedSys component. The incident lasted 26 minutes and was resolved after FreedomPay coordinated with Redsys - Europe to restore normal transaction processing.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay RedSysTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/04/2026 11:09AM
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.
MONITORING
5 days ago - at 05/04/2026 10:50AM
FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
INVESTIGATING
5 days ago - at 05/04/2026 10:44AM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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