Outage in FreedomPay
Alert: FEXCO Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay experienced transaction processing latency and timeouts affecting FEXCO Dynamic Currency Conversion (DCC) for approximately 1.1 hours. The issue was investigated in coordination with FEXCO while transaction processing was monitored. Normal processing was fully restored and the incident resolved.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay FEXCO (DCC)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/16/2026 02:13PM
Transaction processing has returned to normal and all issues have been resolved.
MONITORING
5 days ago - at 06/16/2026 01:40PM
FreedomPay is in contact with FEXCO and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
INVESTIGATING
5 days ago - at 06/16/2026 01:10PM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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