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Outage in FreedomPay

Alert: Worldpay's Worldwide Payment Gateway - WPG Processing Issues

Resolved Minor
June 23, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

FreedomPay experienced transaction processing latency and timeouts with the Worldpay Global Payment Gateway (WPG) for approximately 56 minutes. The issue impacted payment transaction processing through the WPG component. Normal processing was fully restored and the incident resolved without further action required.

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay WPG (WorldPay)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/23/2026 08:37PM

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay's Worldwide Payment Gateway - WPG relationship manager.

MONITORING about 1 month ago - at 06/23/2026 07:48PM

FreedomPay is in contact with Worldpay's Worldwide Payment Gateway - WPG and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

INVESTIGATING about 1 month ago - at 06/23/2026 07:41PM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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