Outage in FreedomPay
Alert: Global Payments Heartland - US Processing Issues
Resolved MinorIncident Report
Summary AI Generated
Global Payments Heartland's US processing system experienced transaction latency and timeouts on July 14, 2026, lasting approximately 18 minutes. The Heartland payment processing component was affected, disrupting normal transaction flow. The issue was fully resolved with transaction processing returning to normal operations.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay HeartlandTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 07/14/2026 01:36PM
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.
INVESTIGATING
22 days ago - at 07/14/2026 01:21PM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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