Outage in FreedomPay
Alert: Global Payments UCP U.K. Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay experienced transaction processing latency and timeouts with Global Payments UCP U.K. for 12.8 hours. The issue affected payment processing through the Global Payments UCP U.K. component, causing delays and intermittent transaction failures. The incident was resolved when transaction processing returned to normal levels and systems began operating as expected.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay Global Payments UCP U.K.Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/12/2026 02:23AM
Transaction processing has returned to normal levels, and systems are operating as expected. We will continue to monitor closely to ensure ongoing stability and quickly address any potential issues.
MONITORING
7 days ago - at 04/11/2026 05:54PM
FreedomPay is in contact with Global Payments UCP U.K. and is continuing to monitor transaction latency and intermittent processing timeouts. FreedomPay has confirmed no issues within our systems, and are continuing our investigation with Global Payments. If you are seeing errors, please reattempt your transaction.
INVESTIGATING
8 days ago - at 04/11/2026 01:41PM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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