Outage in FreedomPay
Alert: Global Blue - Currency Select - Australia Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay experienced transaction processing latency and timeouts affecting Global Blue - Currency Select - Australia services for 7.2 hours. The incident impacted the Currency Select component, causing delays and failed transactions for Australian currency processing. The issue was resolved after investigation and monitoring, with transaction processing returning to normal operations.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay Currency SelectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/17/2026 03:30PM
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.
MONITORING
9 days ago - at 05/17/2026 01:06PM
FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
INVESTIGATING
9 days ago - at 05/17/2026 08:21AM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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