FreedomPay experienced processing issues with Global Blue's Currency Select service in Australia, affecting transaction latency and causing processing timeouts. The incident lasted 2.5 hours while FreedomPay worked with Global Blue to resolve the problem. Transaction processing returned to normal and all issues were fully resolved.
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Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.
FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
We are currently investigating this issue.
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