Outage in FreedomPay
Alert: Global Blue - Currency Select - Australia Processing Issues
Resolved MinorIncident Report
Summary AI Generated
FreedomPay experienced processing issues with Global Blue's Currency Select service in Australia, affecting transaction latency and causing processing timeouts. The incident lasted 2.5 hours while FreedomPay worked with Global Blue to resolve the problem. Transaction processing returned to normal and all issues were fully resolved.
We are currently investigating this issue.
Components affected
FreedomPay Currency SelectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/23/2026 02:31PM
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.
MONITORING
16 days ago - at 04/23/2026 12:53PM
FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
INVESTIGATING
16 days ago - at 04/23/2026 12:00PM
We are currently investigating this issue.
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