FreedomPay experienced transaction processing latency and timeouts specifically affecting Heartland Gift Card transactions for 24 minutes. The incident impacted only gift card processing through the Heartland component while other services remained unaffected. The issue was resolved and transaction processing returned to normal operations.
Transaction processing has returned to normal and all issues have been resolved.
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Heartland Gift Card. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with