Outage in FreedomPay
Alert: Redsys - Europe Processing Issues
Resolved MinorIncident Report
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 10/20/2025 10:56AM
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.
MONITORING
17 days ago - at 10/20/2025 09:46AM
FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
INVESTIGATING
17 days ago - at 10/20/2025 09:45AM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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