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Outage in FreshBooks

FreshBooks - PDF Generation Not Working for Some Users

Resolved Minor
April 22, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.
Components affected
FreshBooks

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/22/2024 07:34PM

This incident has been resolved.

MONITORING almost 2 years ago - at 04/22/2024 07:09PM

We have fixed the issue affecting PDF generation and are monitoring the results.

INVESTIGATING almost 2 years ago - at 04/22/2024 05:48PM

There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.

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