Outage in Freshsales
Performance degradation in Freshsales
Resolved Minor
June 22, 2026 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Freshsales experienced a performance degradation lasting approximately 1.2 hours due to network issues with a third-party service provider. The incident broadly impacted core platform functionality, including the web app, email (incoming and outgoing), login, integrations, search, reports, notifications, billing, CPQ, and AI/ML features. The engineering team worked with the provider to investigate and resolve the issue.
We are observing network performance issues due to our third‑party service provider. Our engineering team is actively working with the provider to investigate and resolve the issue. We will share further updates as more information becomes available.
Components affected
Freshsales Web App Freshsales Incoming Emails Freshsales Outgoing Emails Freshsales Marketplace Freshsales Notifications Freshsales Integrations Freshsales Search Freshsales Reports Freshsales Freddy AI/ML Freshsales CPQ Freshsales Billing Freshsales Third Party Services Freshsales Login Freshsales Login Freshsales Signup Freshsales Analytics Freshsales FreshcallerTrusted by 1,000+ teams
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