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Outage in Freshsales

Performance degraded issue in Freshsales

Resolved Minor
August 05, 2026 - Started 1 day ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Freshsales experienced a performance degradation lasting approximately 1.2 hours that impacted contact import and bulk update operations. The engineering team investigated and worked to restore normal service. The incident was classified as minor in severity.

We are currently experiencing performance issues impacting contact import and bulk update operations. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.

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