Outage in Front

Front less responsive or inaccessible for some customers [us-west-2][by_company_00002]

Resolved Minor
November 10, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Front application less responsive or inaccessible for some customers due to high latency / timeouts from Front's backend. A fix has been implementing and we are monitoring.
Components affected
Front App Front O365 Front Gmail

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/10/2023 03:34AM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/10/2023 02:16AM

Front application less responsive or inaccessible for some customers due to high latency / timeouts from Front's backend. A fix has been implementing and we are monitoring.

MONITORING almost 2 years ago - at 11/10/2023 01:50AM

Front application should be operational - messages are continuing to experience degraded performance

MONITORING almost 2 years ago - at 11/10/2023 01:13AM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/10/2023 01:10AM

Front application less responsive or inaccessible for some customers due to high latency / timeouts from Front's backend. A fix has been implementing and we are monitoring.

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