Outage in Front
Delays ingesting Gmail messages [gmail]
Resolved MajorIncident Report
We are observing errors and rate limiting when ingesting incoming Gmail messages.
Our engineering team attempting to work around these issues with the Gmail API, but there is currently no timeline to restore service.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/16/2023 09:00PM
All services have been fully restored and are stable.
MONITORING
almost 2 years ago - at 11/16/2023 08:25PM
Sending and receiving emails through Gmail has been restored and the system is fully recovered.
We will continue to monitor the situation for any changes.
MONITORING
almost 2 years ago - at 11/16/2023 08:05PM
Sending and receiving emails through Gmail has been restored, but the system is still recovering. Customers should expect to see delays drop significantly.
We will continue to monitor the situation for any changes.
INVESTIGATING
almost 2 years ago - at 11/16/2023 07:38PM
We are observing errors and rate limiting when ingesting Gmail messages. Some service has been restored but we are still working to resolve rate limiting issues with Gmail's API.
Our engineering team is continuing to work around these issues with the Gmail API, but there is currently no timeline to restore service.
INVESTIGATING
almost 2 years ago - at 11/16/2023 07:17PM
We are observing errors and rate limiting when ingesting incoming Gmail messages.
Our engineering team attempting to work around these issues with the Gmail API, but there is currently no timeline to restore service.
Latest Front outages
App not loading - 26 days ago
Mobile app: Google sign in flow broken - about 1 month ago
Some conversations cause error page - about 1 month ago
Delay importing new messages from Gmail - about 1 month ago
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