Outage in Front

Elevated error rates for [office365] channels

Resolved Major

March 01, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our monitoring is suggesting there are elevated error rates for Office 365 channels. We are currently investigating.

Components affected

Front O365

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/01/2025 10:32PM

This incident has been resolved.

MONITORING 11 months ago - at 03/01/2025 09:45PM

Office seem to have resolved the issue. We're working through a backlog of imports.

IDENTIFIED 11 months ago - at 03/01/2025 09:23PM

Office365 is currently experiencing an outage preventing users to login. This is also preventing us from sending and importing messages.

INVESTIGATING 11 months ago - at 03/01/2025 09:14PM

Our monitoring is suggesting there are elevated error rates for Office 365 channels. We are currently investigating.

Latest Front outages

App not responding - about 1 month ago

Errors loading conversations - about 1 month ago

Delegated inboxes not visible - about 2 months ago

[by_company_00017] Front App Outage - 2 months ago

Some Canadian customers are experiencing degraded messaging capability - 3 months ago

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