Outage in Front

Errors sending and receiving mail for [Office365] channels

Resolved Major
March 14, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating errors sending and receiving email for Office365 channels
Components affected
Front O365
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/15/2025 12:28AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/14/2025 10:17PM

We have deployed a fix and are monitoring the situation.

IDENTIFIED about 1 month ago - at 03/14/2025 09:59PM

We are currently deploying a fix for this issue and expect to restore service within 30 minutes

IDENTIFIED about 1 month ago - at 03/14/2025 09:51PM

We have identified the issue causing errors when sending and receiving mail for Office365 channels and are working towards a resolution.

INVESTIGATING about 1 month ago - at 03/14/2025 09:49PM

We are currently investigating errors sending and receiving email for Office365 channels

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