Outage in FTAPI

Virus Scanning service error

Resolved Major
March 19, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We currently see a high amount of errors when using our virus scanning service. We have identified the underlying root cause and are implementing a fix. This may cause unannounced downtime of up to 5 minutes for some of our customers using the Virus Scanning functionality.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/19/2025 11:28AM

Issue was solved

IDENTIFIED 7 months ago - at 03/19/2025 09:24AM

We currently see a high amount of errors when using our virus scanning service.
We have identified the underlying root cause and are implementing a fix.
This may cause unannounced downtime of up to 5 minutes for some of our customers using the Virus Scanning functionality.

Latest FTAPI outages

Virus Scanning Service Degradation - about 1 month ago
LDAP Login partially disturbed - about 2 months ago
Service outage for some customers - 3 months ago
Application responding slowly - 3 months ago
Full Service Outage - 5 months ago

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