Outage in FTAPI

Virus Scanning service error

Resolved Major

March 19, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We currently see a high amount of errors when using our virus scanning service. We have identified the underlying root cause and are implementing a fix. This may cause unannounced downtime of up to 5 minutes for some of our customers using the Virus Scanning functionality.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/19/2025 11:28AM

Issue was solved

IDENTIFIED about 1 year ago - at 03/19/2025 09:24AM

We currently see a high amount of errors when using our virus scanning service.
We have identified the underlying root cause and are implementing a fix.
This may cause unannounced downtime of up to 5 minutes for some of our customers using the Virus Scanning functionality.

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Partial outage - 4 months ago

Full Service Outage - 4 months ago

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