Outage in FTAPI

Virus Scanning service error

Resolved Major

March 19, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We currently see a high amount of errors when using our virus scanning service. We have identified the underlying root cause and are implementing a fix. This may cause unannounced downtime of up to 5 minutes for some of our customers using the Virus Scanning functionality.

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/19/2025 11:28AM

Issue was solved

IDENTIFIED about 1 month ago - at 03/19/2025 09:24AM

We currently see a high amount of errors when using our virus scanning service.
We have identified the underlying root cause and are implementing a fix.
This may cause unannounced downtime of up to 5 minutes for some of our customers using the Virus Scanning functionality.

Latest FTAPI outages

Partial service unavailability - 17 days ago

Service unavailable - 3 months ago

Partial service unavailability - 3 months ago

Service Unavailable for some customers - 4 months ago

Virus scanning is slow currently - 5 months ago

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