Outage in FTAPI
Partial service unavailability
Resolved MinorIncident Report
We’re currently experiencing degraded performance issues with for customers that use SAML and LDAP. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/15/2025 08:21PM
A bugfix has been rolled out and verified.
IDENTIFIED
12 months ago - at 04/15/2025 12:49PM
We are planning an rollout today at 6pm to address the SAML issues. For now, you can use the FTAPI WebUI as workaround, as it is not affected by the SAML issue.
IDENTIFIED
12 months ago - at 04/15/2025 11:57AM
At this time, there are no new findings to report, but our engineering team is actively analyzing all relevant systems with the highest priority.
We understand how important this is and want to assure you that we are doing everything we can to resolve the issue as quickly as possible. Our team remains fully engaged, and we will provide the next update as soon as possible.
IDENTIFIED
12 months ago - at 04/15/2025 10:00AM
We narrowed the issue down and found a culprit. We are working on a solution.
INVESTIGATING
12 months ago - at 04/15/2025 08:02AM
We’re currently experiencing degraded performance issues with for customers that use SAML and LDAP. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Latest FTAPI outages
Service Not Accessible - about 1 month ago
SAML Login Degradation - about 1 month ago
Underlying infrastructure problem - 3 months ago
Partial outage - 4 months ago
Full Service Outage - 4 months ago
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