Outage in FTAPI

Service unavailable

Resolved Major
May 07, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.
Components affected
FTAPI Cloud Systems

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/07/2025 10:30AM

We have completed our post-recovery monitoring and confirm that all systems remain stable with no further anomalies detected. The incident is now closed.

MONITORING 6 months ago - at 05/07/2025 09:40AM

All services are now fully operational. Following a controlled restart of all affected services, the first came back online at 10:55 CEST and full recovery was achieved by 11:39 CEST.

We are continuing to monitor the platform, but no further impact is expected. Thank you for your patience and understanding.

IDENTIFIED 6 months ago - at 05/07/2025 08:56AM

The service recovery process is started.

INVESTIGATING 6 months ago - at 05/07/2025 08:17AM

We have identified a Central Database issue as the cause for the outage and are currently working closely with our database supplier to further analyse and fix the issue.

INVESTIGATING 6 months ago - at 05/07/2025 07:25AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 05/07/2025 07:17AM

We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.

Latest FTAPI outages

Virus Scanning Service Degradation - about 1 month ago
LDAP Login partially disturbed - about 2 months ago
Service outage for some customers - 3 months ago
Application responding slowly - 3 months ago
Full Service Outage - 5 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook