Outage in Fulfil
Google Cloud Platform issue
Resolved Major
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Outage Details
There appears to be an issue with Google Cloud Platform. We are working with them and determining impact.
Also seems to have affected Shopify
Components affected
Fulfil USPS (Pitney Bowes) Fulfil First mile Fulfil Newgistics (Pitney Bowes) Fulfil Australia Post Fulfil DHL eCommerce Fulfil USPS (Endicia) Fulfil USPS (EasyPost) Fulfil USPS (Shippo) Fulfil Canada post Fulfil Stripe API Fulfil UPS Fulfil Helpdesk (Zendesk) Fulfil Avalara Tax Calculation Service Fulfil Auth0 User Authentication Fulfil Login service and SSO Fulfil FedEx Fulfil DHL Express Fulfil Webhooks Fulfil Wholesale Portal (Preview) Fulfil Search Fulfil Inventory Planner Fulfil REST API Fulfil Data Warehouse Fulfil PDF Generator Fulfil Sync MQ (Remote printing) Fulfil Attachments Fulfil Asynchronous Tasks Engine Fulfil 3PL Integrations Fulfil ERP Fulfil WMSLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/12/2025 10:02PM
Google cloud has reported that most services have recovered and are back to normal. For additional information regarding the service disruption, please follow along GCP's status page https://status.cloud.google.com/
MONITORING
1 day ago - at 06/12/2025 06:56PM
We are seeing the printing service recover. PDF generation and attachments seem to be working. We are closely monitoring the status.
IDENTIFIED
1 day ago - at 06/12/2025 06:32PM
GCP still has not updated their status page or provided an explanation on what is causing the outage. Widespread issues are reported by Shopify as well: https://www.shopifystatus.com/incidents
IDENTIFIED
1 day ago - at 06/12/2025 06:28PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 06/12/2025 06:27PM
There appears to be an issue with Google Cloud Platform. We are working with them and determining impact.
Also seems to have affected Shopify
Latest Fulfil outages
Degraded Performance in Channels App - 4 months ago
Amazon Selling Partner Reports API service is experiencing issues - almost 2 years ago
Easypost is currently reporting a major outage on their system backend - about 2 years ago
Elevated API Errors - over 2 years ago
We are investigating reports of errors accessing Fulfil instances - over 2 years ago
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