Outage in Fuze
Fuze Incident - Android mobile application not alerting while in background
Resolved Minor
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Outage Details
Components affected
Fuze Frankfurt, DE Fuze San Francisco, CA Fuze Singapore, SG Fuze London, UK Fuze Sydney, AU Fuze Singapore, SG Fuze São Paulo, BR Fuze Sydney, AU Fuze London, UK Fuze Frankfurt, DE Fuze Johannesburg, ZA Fuze Hong Kong, HK Fuze Boston, MA Fuze Ashburn, VA Fuze San Jose, CA Fuze San Jose, CA Fuze Hong Kong, HK Fuze San Francisco, CA Fuze Boston, MA Fuze Ashburn, VA Fuze São Paulo, BR Fuze Johannesburg, ZALatest Updates ( sorted recent to last )
This incident has been resolved and service has been restored to normal operation. We apologize for any inconvenience caused.
We are continuing to work on a fix for this issue.
We continue our work on the solution to the issue but more effort is still required to reach service restoration.
The next update will be provided by 14:00 UTC tomorrow, 12th of Sep (10:00 US Eastern Time).
We continue to work on the solution to the issue in order to restore services to normal. Thank you for your patience while we work to get this issue resolved. We will provide further updates as they become available.
The issue has been identified and a fix is being implemented. We thank you for your patience as we continue to work on this issue and will provide updates as they become available.
We're still working through this issue and we apologize for any inconvenience caused. The next update will be provided by 11:00 UTC.
We thank you for your patience as we work through this issue. We are continuing to investigate the problem and will provide an update by 09:00 UTC. We apologise for any inconvenience caused.
We are taking steps to try to rectify the issue. We apologize for the inconvenience caused. We will continue to provide further updates.
Our internal teams are continuing to look into this issue. We will continue to provide updates as soon as they are available. We appreciate your patience and understanding.
We continue to troubleshoot this issue. Thank you for your continued patience. We will provide further updates once they become available.
We thank you for your continued patience as we investigate this issue. We will continue to provide updates as we progress.
We are continuing to investigate the issue. We will provide further details once they become available. We apologize for any inconvenience caused.
We are currently investigating a reported issue with the Fuze mobile application not alerting for incoming calls or messages when the app is in the background. We will provide further updates once they become available. We apologize for any inconvenience caused.
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