Outage in G-Core Labs

CDN | Content Delivery incident details

Resolved Major
May 28, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently experiencing a degradation in CDN delivery, and as a result, we have rerouted the traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Components affected
G-Core Labs CDN Delivery G-Core Labs API G-Core Labs Self-Service Portal
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/28/2023 02:20PM

We can confirm that impact has been fully mitigated. RCA we’ll be provided as soon as we collect all details internally. We apologize for any inconvenience this may have caused.

MONITORING over 2 years ago - at 05/28/2023 01:30PM

The workaround has been delivered, we are working on additional measures. All services should become fully accessible shortly.

IDENTIFIED over 2 years ago - at 05/28/2023 12:20PM

We've identified the cause and now we are applying the workaround globally

INVESTIGATING over 2 years ago - at 05/28/2023 08:57AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/28/2023 08:30AM

We are currently experiencing a degradation in CDN delivery, and as a result, we have rerouted the traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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