Outage in G-Core Labs

Gcore Systems | Control Panel, Gcore Systems | Billing System incident details

Resolved Major
November 14, 2023 - Started almost 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing a degradation in performance, which may result in service unavailability. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Latest Updates ( sorted recent to last )
RESOLVED almost 1 year ago - at 11/14/2023 06:25PM

We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.

MONITORING almost 1 year ago - at 11/14/2023 02:50PM

We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

IDENTIFIED almost 1 year ago - at 11/14/2023 02:48PM

We would like to inform you that our Engineering team is actively working on resolving the issue you are experiencing. We understand that this issue may be causing inconvenience, and we apologize for any disruption to your experience. Please know that we are doing everything we can to fix it as soon as possible.

INVESTIGATING almost 1 year ago - at 11/14/2023 02:34PM

We are currently experiencing a degradation in performance, which may result in service unavailability. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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