Outage in G-Core Labs

Gcore API and Portal incident details

Resolved Minor
December 15, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.
Components affected
G-Core Labs API G-Core Labs Control Panel G-Core Labs Authorization
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/15/2023 10:48AM

We can confirm that the impact was fully mitigated around 10:10 UTC. However, if you continue to experience any issues, please do not hesitate to contact our support team.

We appreciate your patience and understanding throughout this incident. Root cause description will be provided here by the end of the next week.

MONITORING almost 2 years ago - at 12/15/2023 10:13AM

Our Engineering team has identified the issue and a workaround was applied. We are monitoring the system to ensure that the impact is mitigated.

IDENTIFIED almost 2 years ago - at 12/15/2023 09:41AM

We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.

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