Outage in G-Core Labs

Hosting | Luxembourg (ED), Amsterdam (DRA4, AM3), London (TL) incident details

Resolved Minor
January 29, 2024 - Started 11 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Components affected
G-Core Labs Amsterdam (AM3) G-Core Labs Luxembourg (ED) G-Core Labs Amsterdam (DRA4) G-Core Labs London (TL)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/30/2024 07:46AM

We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.

MONITORING 11 months ago - at 01/29/2024 01:06PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 01/29/2024 12:51PM

We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

INVESTIGATING 11 months ago - at 01/29/2024 12:36PM

We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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