CDN | Content Delivery incident details

We'd like to inform you that we have successfully completed the process of restarting the web server application on the CDN caches, and we can assure you that the issue has been resolved.

We will be providing a Root Cause Analysis (RCA) report in the coming days to help you understand what caused the incident and the steps we have taken to prevent it from recurring in the future.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding throughout this process. Thank you.

We are pleased to announce that significant progress has been made in addressing the incident. The implemented fix has stabilized the situation. Currently, we are in the process of restarting the web server application on CDN caches. The process is smooth and will not impact delivery. This is a crucial step before the complete restoration. Please be advised that this process may take up to 8 hours.
During this time, we're keeping a close watch on the situation. We assure you that we are committed to keeping you informed and will provide updates as soon as we have more information or once the issue has been fully resolved.

We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.

We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

We would like to inform you that our Engineering team is actively working on resolving the issue you are experiencing. We understand that this issue may be causing inconvenience, and we apologize for any disruption to your experience. Please know that we are doing everything we can to fix it as soon as possible.

We are currently experiencing a partial degradation with content delivery. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.