Outage in G-Core Labs

CDN | São Paulo, Brazil incident details

Resolved Major
August 01, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Components affected
G-Core Labs São Paulo
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/01/2024 10:20AM

We are happy to inform you that the partial degradation in performance in CDN has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

INVESTIGATING 5 months ago - at 08/01/2024 08:00AM

We are currently experiencing a partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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