Outage in G-Core Labs

Multiple Services | Manassas, Ashburn (ANX) Incident details

Resolved Major
July 30, 2025 - Started 3 days ago - Lasted about 9 hours

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Outage Details

We are continuing to work on a fix for this incident.
Latest Updates ( sorted recent to last )
IDENTIFIED 3 days ago - at 07/30/2025 05:44AM

We are continuing to work on a fix for this incident.

INVESTIGATING 3 days ago - at 07/30/2025 04:47AM

We are currently experiencing a major outage in our connectivity in the ANX datacenter, resulting in a complete unavailability of the services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Services affected: CDN, Streaming, Cloud, Hosting and DDoS ProtectionOur engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolutionThank you for your understanding and cooperation.

MONITORING 3 days ago - at 07/30/2025 06:35AM

We are pleased to inform you that our engineering team has implemented a fix to resolve major issue in ANX. However, we are still closely monitoring the situation to ensure stable performance.We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

RESOLVED 3 days ago - at 07/30/2025 06:59AM

We are happy to inform you that the Major issue in ANX has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.For further assistance, please contact our support team via [support@gcore.com](mailto:support@gcore.com)

IDENTIFIED 3 days ago - at 07/30/2025 07:08AM

A reoccurrence of issues with our ANX server is causing another disruption of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time.Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolutionThank you for your understanding and cooperation.

MONITORING 3 days ago - at 07/30/2025 01:20PM

We are pleased to inform you that our engineering team has implemented a fix to resolve major issue in ANX. However, we are still closely monitoring the situation to ensure stable performance.We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

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