CDN, Hosting | Sofia Incident Details

We are currently experiencing a partial outage in our CDN and Hosting services, which may result in increased latency and partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

Please be advised that the current service disruptions are not related to our systems but are due to issues with our ISP providers. This external issue is affecting our Sofia region, resulting in intermittent congestion and impacting our service performance. As a result, network congestion is expected during peak hours until the situation is fully resolved. Our team is actively coordinating with the ISP providers to monitor their efforts in resolving these disruptions, and we will provide an update as soon as we receive significant information about the progress. We appreciate your patience and understanding during this time. For further assistance, please contact our support team at [**support@gcore.com**](mailto:support@gcore.com).

We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage in our CDN and Hosting services. However, we are still closely monitoring the situation to ensure stable performance.We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.