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Outage in Gainsight PX

Gainsight PX(US1): Data freshness and Analytics processing lag

Resolved Minor
June 12, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing processing lag, which may cause delays in reporting data freshness. Some customers may also encounter issues with analytics.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 06/12/2025 09:10PM

This incident has been resolved.

MONITORING 8 months ago - at 06/12/2025 08:53PM

The issue has been resolved, and we are currently monitoring the situation to ensure everything continues to function smoothly.

IDENTIFIED 8 months ago - at 06/12/2025 08:22PM

A few of our services are currently affected due to an outage with our hosting provider. Our team is actively working with them to resolve the issue as quickly as possible.

INVESTIGATING 8 months ago - at 06/12/2025 08:18PM

We are currently experiencing processing lag, which may cause delays in reporting data freshness. Some customers may also encounter issues with analytics.

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