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Outage in Gainsight PX

Elevated Engagement Errors

Resolved Minor
September 04, 2026 - Started 7 days ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently investigating reports of errors when saving new or draft engagements. Some users may see a failed save notification even when the action completes successfully. We are actively working to identify the root cause and will provide an update shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 09/04/2026 04:31PM

This incident has been resolved.

INVESTIGATING 7 days ago - at 09/04/2026 04:00PM

We are currently investigating reports of errors when saving new or draft engagements. Some users may see a failed save notification even when the action completes successfully. We are actively working to identify the root cause and will provide an update shortly.

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