Outage in Game Analytics

Data temporarily unavailable for querying

Resolved Major
January 30, 2024 - Started over 1 year ago
Official incident page

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Outage Details

Data is temporarily unavailable for querying via the web UI. We have identified the root cause and are issuing a fix. No data has been lost. Collection of events is a separate systems. A problem with processing does not affect data collection. We apologise for the delays.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/30/2024 03:24PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/30/2024 11:28AM

The last 30 days of data should be restored for the majority of games.

We are continuing to observe the fix, in the meantime historical data may be missing or incomplete.

IDENTIFIED over 1 year ago - at 01/30/2024 08:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 01/30/2024 08:54AM

Data is temporarily unavailable for querying via the web UI. We have identified the root cause and are issuing a fix.

No data has been lost. Collection of events is a separate systems. A problem with processing does not affect data collection.

We apologise for the delays.

Latest Game Analytics outages

Raw export data is delayed - almost 2 years ago
Processing delays - almost 2 years ago
Elevated API Errors - almost 2 years ago
Raw data export delay - about 2 years ago

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