Outage in Game Analytics

Processing delays

Resolved Major
June 13, 2023 - Started over 2 years ago
Official incident page

Incident Report

We're currently experiencing delays in processing. It seems there is a AWS partial outage. Data collection isn't affected, but further processing is delayed. No data has been lost. Collection of events and analytical processing are separate systems. A problem with processing does not affect data collection. We apologise for the delays.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/14/2023 08:42AM

This incident has been resolved.

MONITORING over 2 years ago - at 06/13/2023 11:11PM

AWS has stabilised now, catching up with processing backlog

IDENTIFIED over 2 years ago - at 06/13/2023 08:07PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 06/13/2023 08:06PM

We're currently experiencing delays in processing. It seems there is a AWS partial outage. Data collection isn't affected, but further processing is delayed.

No data has been lost. Collection of events and analytical processing are separate systems. A problem with processing does not affect data collection.

We apologise for the delays.

Latest Game Analytics outages

Data temporarily unavailable for querying - almost 2 years ago
Raw export data is delayed - over 2 years ago
Elevated API Errors - over 2 years ago
Raw data export delay - over 2 years ago
In-app purchases processing delays - almost 3 years ago

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