Ethernet Outage

Our supplier has implemented a fix and initial testing has been positive as we are seeing connectivity being restored. Please retest your services and if you are still experiencing any issues, please call into the desk.
We will close this notice at 16:00.
Issued 29/01/2025 13:00
Our supplier has located the faulty circuit and are progressing with their diagnostics. We will provide a further update by 14:00.
Issued 29/01/2025 12:00
Supplier engineers are currently at the affected hub site carrying out testing to locate the root cause. We will have a further update available by 13:00. We apologise for the ongoing inconvenience.
Issued 29/01/2025 11:00
We are continuing to engage with our supplier to determine a root cause for this outage. A further update will be provided by 12:00 or sooner if available.
Issued 29/01/2025 10:08
We are currently receiving reports of an outage impacting Ethernet services. This has been raised to our supplier for further investigation.
A further update will be provided by11:00, or sooner if one is available.