Outage in Gamma

Cirrus voice platform

Resolved Minor

March 13, 2025 - Started about 2 months ago - Lasted about 5 hours

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Outage Details

Further to our previous update, works were completed at 09:15, although customers were still experiencing intermittent issues. Further investigation has been completed and resets have been carried out. Cirrus are reporting that the platform is now showing normal behaviour. This notice will be closed at 13:00

Issued 13/03/2025 10:20
We are receiving reports of call delivery and agent states issues on the Cirrus voice platform. This is being investigated as a priority. The next update will be at 11:00.

Components affected

Gamma General Network

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