Broadband

Diagnostic testing for circuits in the Surrey/Woking/Guildford area are returning clear results. If you have circuits still at fault, please restart all equipment before continuing the fault journey.  Thanks for your patience.  This notice will be closed at 11am.
Issued 26/03 16:37

The estimated fix time for the issues affecting the Surrey/Woking/Guildford area has been set to 10pm tonight.
We will continue regularly running diagnostics, posting a further update should there be any change before this evening.
Next update will be before 9am tomorrow.
 
Issued 26/03 15:23
We have received an influx of calls in relation to a service outage in the Surrey/Woking/Guildford area.
Affected services lost connection around 1:30pm today.
The current estimate for this to be resolved is 7:37pm tonight.
We will continue running diagnostics throughout today, providing further detail should there be any change.
The next update will be 8:30pm tonight.