Outage in Gandi

Webhosting certificates missing

Resolved Major
January 07, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware that some sites hosted on our webhosting platform are missing their certificate and therefore not reachable using https. The issue has been identified and we are working on a fix. As a mitigation, user may go to the administration page of their webhosting instance, click on "Manage" next to their hosted site name and click on "Generate a Free SSL Certificate" so a new one is provisioned.
Components affected
Gandi Simple Hosting LU-BI1 Gandi Simple Hosting FR-SD6 Gandi Simple Hosting FR-SD3 Gandi Simple Hosting FR-SD5

Need to monitor Gandi outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/07/2025 03:25PM

This incident has been resolved; don't hesitate to contact us if you have any remaining issue

MONITORING 10 months ago - at 01/07/2025 02:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 01/07/2025 01:47PM

We are aware that some sites hosted on our webhosting platform are missing their certificate and therefore not reachable using https.

The issue has been identified and we are working on a fix.

As a mitigation, user may go to the administration page of their webhosting instance, click on "Manage" next to their hosted site name and click on "Generate a Free SSL Certificate" so a new one is provisioned.

Latest Gandi outages

We have an issue with a small part of our email platform - 2 days ago
We are experiencing issues on the billing operation - 10 days ago
partial outage on public website portal - 24 days ago
BI1 storage - 27 days ago
Filer issue on Luxembourg datacenter - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook