Outage in Gandi

Webhosting certificates missing

Resolved Major
January 07, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware that some sites hosted on our webhosting platform are missing their certificate and therefore not reachable using https. The issue has been identified and we are working on a fix. As a mitigation, user may go to the administration page of their webhosting instance, click on "Manage" next to their hosted site name and click on "Generate a Free SSL Certificate" so a new one is provisioned.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/07/2025 03:25PM

This incident has been resolved; don't hesitate to contact us if you have any remaining issue

MONITORING 3 days ago - at 01/07/2025 02:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 01/07/2025 01:47PM

We are aware that some sites hosted on our webhosting platform are missing their certificate and therefore not reachable using https.

The issue has been identified and we are working on a fix.

As a mitigation, user may go to the administration page of their webhosting instance, click on "Manage" next to their hosted site name and click on "Generate a Free SSL Certificate" so a new one is provisioned.

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