Garmin inReach mobile applications (Messenger, Earthmate, and Explore) experienced data syncing issues for customers in Europe, the Middle East, and Africa regions. The incident affected the ability to synchronize data across these mobile apps for users in the specified geographic areas. The issue was resolved after 52 minutes, with improved performance observed around 11:00 EST before full resolution.
This incident has been resolved.
We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).
We are continuing to investigate this issue.
The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.
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