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Outage in Garmin inReach

Data syncing may be degraded for some customers in Europe, the Middle East, and Africa

Resolved Minor
May 25, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Garmin inReach mobile applications (Messenger, Earthmate, and Explore) experienced data syncing issues for customers in Europe, the Middle East, and Africa regions. The incident affected the ability to synchronize data across these mobile apps for users in the specified geographic areas. The issue was resolved after 52 minutes, with improved performance observed around 11:00 EST before full resolution.

The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.
Components affected
Garmin inReach Garmin Explore Mobile App Garmin inReach Garmin Earthmate Mobile App
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/25/2026 03:36PM

This incident has been resolved.

MONITORING 7 days ago - at 05/25/2026 03:26PM

We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).

INVESTIGATING 7 days ago - at 05/25/2026 02:48PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 05/25/2026 02:48PM

The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.

Latest Garmin inReach outages

inReach Messaging Delays for Some Customers - 3 days ago
inReach Messaging Delays for Some Customers - 4 days ago
inReach Customers may be unable to send messages to SMS/Email destinations - 6 days ago
Garmin Subscription Services Management - 10 days ago
Reduced Performance for sync in Europe region - 13 days ago

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